Terms & Conditions

1. Agreement to Terms

These Terms & Conditions govern your use of the AccountsEase website and, together with any engagement letter or service agreement we sign with you, the bookkeeping and financial back-office services we provide. By accessing our website or engaging our services, you agree to these terms.

AccountsEase provides services to businesses in the United States, Canada, Australia and the United Kingdom. If you do not agree with these terms, please do not use our website or services.

2. Our Services

We provide bookkeeping and related services, which may include transaction categorisation and reconciliation, accounts payable and receivable, payroll processing, VAT / sales-tax / GST-HST / BAS tracking and preparation, management and financial statements, and support for income-tax return preparation.

Our bookkeeping services are not an audit, review or other assurance engagement, and they do not replace advice from a licensed CPA, Chartered Accountant, registered tax agent or lawyer. Where your matter requires lodgement or sign-off by a licensed professional, we will coordinate with your accountant or tax agent.

3. Scope & Engagement Letter

The specific services, deliverables, timelines and fees for your business are set out in a separate engagement letter or service agreement. Where anything in that document conflicts with these general terms, the engagement letter prevails.

4. Fees & Payment

Fees are quoted before work begins and are billed in your local currency (USD, CAD, AUD or GBP) on the cycle set out in your engagement letter. Applicable VAT, sales tax, GST or HST is added where required by law.

Invoices are payable by the due date stated. We may pause services or charge interest on overdue amounts where permitted by law, after giving you reasonable notice.

5. Client Responsibilities

You agree to provide accurate, complete and timely information and source documents, to keep your own copies of records, to review the work we deliver, and to authorise any account or software access we need. You remain responsible for the final review and approval of filings and statements, and for ensuring your business meets its legal and tax obligations.

6. Accuracy & Reliance

Our work is based on the information and documents you provide. We are not responsible for errors, penalties or losses that result from inaccurate, incomplete or late information, or from records or instructions provided by you or third parties.

7. Confidentiality

Each party will keep the other’s confidential information secure and use it only as needed to perform or receive the services. This obligation continues after our engagement ends. Our handling of personal information is described in our Privacy Policy.

8. Third-Party Software

Our services may rely on third-party platforms such as Xero, QuickBooks and MYOB, and on payment processors. Your use of those platforms is governed by their own terms, and we are not responsible for their availability, performance or acts.

9. Intellectual Property

The AccountsEase website, brand, templates and materials are owned by us or our licensors and may not be copied or reused without permission. You retain ownership of your own data and records, and you grant us the limited rights we need to provide the services.

10. Limitation of Liability

To the maximum extent permitted by law, our total liability arising out of or in connection with the services is limited to the fees you paid us for the services giving rise to the claim, and we are not liable for any indirect, incidental or consequential loss, or loss of profits or data.

Nothing in these terms excludes or limits liability that cannot be excluded by law — including, in Australia, the consumer guarantees under the Australian Consumer Law, and any equivalent non-excludable rights you may have under U.S. state, Canadian provincial, or UK consumer law.

11. Indemnity

You agree to indemnify AccountsEase against claims, losses and costs arising from your misuse of the services, your breach of these terms, or inaccurate or unlawful information you provide, except to the extent caused by our own negligence or wilful misconduct.

12. Term & Termination

Either party may end the engagement by giving the notice set out in the engagement letter (or reasonable notice if none is stated). On termination, you remain liable for fees for work performed, and we will return or hand over your records and provide a reasonable handover, subject to payment of any outstanding amounts and our legal retention obligations.

13. Governing Law & Jurisdiction

These terms are governed by the laws of the jurisdiction in which your engagement is contracted — the relevant U.S. state, Canadian province, Australian state or territory, or the United Kingdom as identified in your engagement letter — and you and AccountsEase submit to the courts of that jurisdiction. Where no jurisdiction is specified, the law of the country in which you receive the services applies.

14. Changes to These Terms

We may update these terms from time to time. We will post the current version here with a revised “last updated” date, and your continued use of our website or services after an update means you accept the revised terms.

15. Contact Us

Questions about these terms? Email us at info@accounts-ease.com or reach out through our contact page.